Return/Exchange
Stewart Leather Returns & Exchanges
90-Day Free Returns and Exchanges
- You have 90 days from delivery to start a return or exchange
- We cover return shipping on eligible items.
How to Start
- Use our portal: [Start a return]
No emails needed—Loop will guide you, issue the label, and track status.
Eligibility
- Item must be unworn/unused, with tags, and in original packaging.
- Proof of purchase (order # or confirmation) required.
Damages/Issues
- If an item is defective, damaged, or incorrect, start the process in Loop.
Exceptions (Non-returnable)
- Custom/personalized items.
- Gift cards.
- Items marked “Final Sale.”
(If an item was sold as final sale, it will be labeled as such on the product page/checkout.)
Exchanges
- Handle exchanges directly in Loop. You can swap sizes/colours or choose another item if available.
Refunds
- Once your return is received and approved, refunds are issued to your original payment method within 10 business days.
- Your bank/issuer may take additional time to post funds.
- If it’s been more than 15 business days since approval, check your status in Loop using your order details.
Important
- Do not mail returns without a Loop authorization/label; unauthorized packages will not be accepted.
Contact: If you have any other questions, feel free to reach out to contact@stewartleather.store and I will be more then happy to help!
